Refund & Return Policy
Last updated: June 19, 2026
Quick summary
Orders canceled before shipment may receive a full refund. Once an order has shipped, refunds are generally not issued, except in cases involving damaged or incorrect delivery that is reported promptly.
Before Shipment
Full Refund
cancel for any reason
After Shipment
Final Sale
except damaged or wrong
Damaged / Wrong
Reviewed
report promptly with photos
Overview
Dynamite Research Peptides aims to keep refund and return expectations simple and clear. Because the site deals in research-use-only products, all refund requests are reviewed under the timing and conditions described below. Completing checkout confirms that you have read and accepted this policy.
Cancellations Before Shipment
If you cancel your order before shipment, a full refund may be issued for any reason.
- Orders canceled before shipment are eligible for a full refund.
- Refund timing may depend on the payment processor or financial institution involved.
- If an order has already entered shipment processing, cancellation may no longer be possible.
Refunds After Shipment
Refunds will not be issued after an order has been shipped out.
- Once an order has shipped, the sale is generally considered final.
- Shipping carrier delays, transit timing issues, or delivery estimates do not by themselves create refund eligibility.
- Customers are responsible for entering accurate shipping details before the order is submitted.
Damaged or Incorrect Orders
If a product arrives damaged, or if the wrong item is received, we may issue a refund or other resolution after review and file a claim with the shipper where appropriate.
- Damaged or incorrect orders should be reported as quickly as possible after delivery.
- Clear photos of the packaging, shipping label, and affected item may be required.
- Failure to provide timely notice or requested evidence may affect eligibility for resolution.
- Where appropriate, we may file a shipping claim with the carrier.
Chargebacks & Payment Disputes
If there is an issue with an order, customers should contact us first before initiating a payment dispute.
- Unauthorized or abusive chargebacks may result in account restrictions or permanent purchasing limitations.
- We reserve the right to dispute chargebacks where order records, shipment confirmation, or delivery evidence supports fulfillment.
Contact
Contact us for questions related to refunds and returns: info@dynamitepeptides.com
Or visit our contact page.
